Business Process Transformation involves radically changing the elements of your processes to meet new business goals. Usually, these new goals are centered around a new digital transformation implementation.
Most companies engage in Business Process Transformation when they need to make a drastic update to existing processes. Using this process transformation methodology, you can modernize your processes, incorporate new technology, save costs, and better integrate your core systems.
Business process transformation is part of the larger concept of business process management (BPM).
Steps in Business Process Transformation
Business process transformation follows similar steps to business process management but attempts to make bigger and more drastic changes.
Identify the goals of the transformation. Are you primarily trying to upgrade systems? Incorporate new technology? Adapt processes to a new organizational structure? What has caused the need?
Establish baseline metrics. Collect the data needed to show that your business process transformation will be successful. Think through cost, time, number of errors, and other metrics you can measure.
Bring in all stakeholders. Ask all those involved in the process for their feedback on what worked well in the prior process and what they expect out of the new one.